After-sales Service Form
Click here you can submit your after-sales request. We will get back to you within 3 business days.
Note: If you encounter any issues with our products or need assistance, please submit your after-sales service request or contact our Customer Service first. This will allow us to prepare a work order and any corresponding replacement parts for our service center in advance. Otherwise, your request may be declined by the service center. Thank you for your understanding.
GLOBAL SERVICE CENTERS
If there is no Elitewheels service centeror dealer in your area, you are welcome to fill out the form here and recommend bike shop that may be interested in becoming one. You will get 5,000 reward points once it officially become an official Elitewheels service center or dealer.
Note:If there are no service centers in your region, our customer service staff will help find an alternative solution.