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Elitewheels Customer Service During the Labor Day Holiday (May 1st to 7th)

labor Day Holiday

Dear rider,

Thank you for your attention and support to Elitewheels.

Due to the coming International Labor Day holiday, our office and factory will be closed from May 1st to 5th. Some orders may be delayed. Orders that are not shipped before May 1st will resume shipping starting May 6th.

Meanwhile, we are excited to announce that we will attend the CHINA CYCLE 2024 in Shanghai from May 5th to 8th, presenting our latest flagship wheels and innovative technology. Welcome to visit our booth at No. 0114, W5.

From May 1st to 7th, we will not be able to respond to live chat messages, but we will be able to respond to all emails and offline messages within 24 hours. So please feel free to leave us a message or email us.

Thank you for your understanding. Happy riding!

Sincerely,
The Elitewheels Team

6 comments

  • 丸橋健人
    Posted May 6, 2024 at 10:41 am

    Drive 50D ディスクブレーキについて

    現在、Trek Domane AL2 Gen4に乗っています。
    こちらにDrive 50D ディスクブレーキを装着できるか知りたいです。

    アクスルはスルーアクスルなので問題ないと思っています。
    コンポーネントがクラリスですが、フリーボディの選択は”シマノ10/11/12”で合っていますか?
    クラリス8速用のスプロケット は装着できますか?

    ブレーキがセンターロックではなく、6ボルトです。
    6ボルト用のホイールを購入した場合、センターロックは装着不可になるのでしょうか?

    • Post Author
      elitekang
      Posted May 10, 2024 at 10:04 am

      丸橋健人様、こちらはエリートホイールチームです。ご質問に関して、弊社はメールの方でご連絡いたします。よろしくお願いいたします。

  • Jonathan G
    Posted May 4, 2024 at 2:54 pm

    Hi. I have a pair of Elite Wheel SLT rim brake wheels. What size bearings do the front and rear hubs have? Thanks.

    • Patrick
      Posted May 13, 2024 at 11:02 am

      Hi Jonathon. Thank you for the question. The front hub has two 6803 bearings. The rear hub has two 15267 bearings.

  • Gabriel
    Posted May 2, 2024 at 9:46 am

    I have Elite Wheel set, the cassette keeps turning slowly when the wheel is free turning. If I stop it by hand it stops and the wheel will continue to turn.

    Any idea why?

    • Patrick
      Posted May 13, 2024 at 11:03 am

      Hi Gabriel,

      Can you please contact our customer service? If you send a video, they will be able to help diagnose the issue and offer you a solution.

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