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Elitewheels Customer Satisfaction Survey

At Elitewheels, we respect the privacy of our customers. This survey is solely for the purpose of improving our products and services. The information collected from this survey will not be shared with any third parties.

    Personal Information

    1. What is your gender?
    2. How old are you?
    3. How many wheelsets do you own?
    4. On average, how many days do you ride your bike per week?
    5. How many kilometers do you ride per week on average?
    6. Which of the following reasons for cycling apply to you?
    7. Country of Residence
    8. Email Address (For Reward Points)

    Your Experience with Elitewheels

    9. How satisfied are you with the following?

    Your Wheelset’s Physical Appearance

    Your Wheelset’s Weight

    Your Wheelset’s Lateral Stiffness

    Your Wheelset’s Price

    The Elitewheels Official Website

    Elitewheels’ Customer Service

    Your Wheelset’s Shipping Time

    10. In your opinion, what does Elitewheels do well?
    11. In which ways do you think Elitewheels could improve?
    12. Would you buy from Elitewheels in the future if you wanted to upgrade or replace a wheelset?
    Thank you for taking part in our survey. All feedback is valuable and taken into consideration.
    New Member Benefits
    *Your registration information is kept private and is not shared with any third parties.
    (To save $20 extra during Summer Sales) *Limit One Per Person
    Subscribe and Register to Receive 1000 Reward Points
    New Member Benefits
    (To save $20 extra during Summer Sales) *Limit One Per Person
    Subscribe and Register to Receive 1000 Reward Points