We ship world wide using a renowned international courier service. If your country is not offered as an option on our website, please contact us at email@example.com for more information.
We offer free shipping to 40 countries on all wheelset orders on our website. We ship to EU countries using DPD logistics. Customers do not need to pay customs duties if using this shipping method.
Due to the high courier costs of shipping to specific remote destinations, we are unable to provide free shipping in the following countries. Additional charges will apply:
Turkey, Israel, Chile, Brazil, Argentina, Uruguay, Peru, Mexico, Costa Rica, Saudi Arabia, Qatar. If your shipping address is in one of these countries, please contact us at firstname.lastname@example.org for further information.
We offer several deliver options. Shipping time will vary depending on the delivery method used: (EMS/DPD: 15-30 days, Fedex/DHL/UPS: 5-10 days). Further delays may occur due to customs clearance at the destination country.
After the order is shipped, we will immediately send you the tracking number by email. You can also check it directly on our website. Furthermore, you can track your package for through this website: https://www.17track.net/
*Free shipping is limited to wheelset orders only. Orders with accessories only are subject to additional shipping fees.
Any orders placed Monday-Friday will be processed the same day. Any orders placed on Saturday or Sunday will be processed the following Monday. After you have placed the order, we will send the order to the factory for production. Production usually takes 5 business days. The delivery time is the sum of production time as well as the logistics time. After the wheels are shipped, we will send you the tracking number.(*International shipment has a processing time of 3-5 business days)
Due to the ever-changing logistics situation in a post-COVID-19 world, we are unable to control the speed of shipping once an item has been shipped from our warehouse. Please be patient. If you require faster shipping, please contact us at email@example.com.