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Service Center

Here you can submit your after-sales request. We will get back to you within 3 business days.

    *PRODUCT NAME

    *POINT OF PURCHASE

    *PURCHASE DATE

    *ORIGINAL PURCHASER

    *DESCRIPTION OF DAMAGE

    UPLOAD RELATED PHOTOS

    Spain

    After-sales Service center in Spain

    Phone: +34 623178132

    Email:eratawheels@gmail.com

    Address:C/ Pirineos nº 2 Piso 3ºF, Sabiñánigo (Huesca), Spain

    Korea

    After-sales Service center in Korea

    Phone: +82-10-2098-5734

    Website: https://smartstore.naver.com/theroadcc/

    Address: 1F, 11-9, Donggwang-ro 10-gil, Seocho-gu, Seoul

    Our production process

    UNIQUE RESIN

    UNIQUE RESIN

    In order to ensure the integrity of our wheels, we pay close attention to the quality of the materials we use. Not all resin and carbon fiber are created equal. We import raw carbon fiber yarn from Toray, Japan and mix it with high-temperature-resistant resin. The research and development of this resin is handled by our own team in order to produce the best carbon composites possible. At our facility, we weave the carbon fiber into prepreg, maintaining strict control over the entire process.

    RIM PRODUCTION

    RIM PRODUCTION

    We have nine carbon composite curing ovens, which heat the rims to 300 ℃. Our potential monthly output of rims is 10,000 PCs. From material preparation to molding process, the temperature is kept constant ain our dust-free workshop. These measures are essential to ensure that our products are consistent and of the highest quality.

    DESIGN TEAM

    DESIGN TEAM

    We have an experienced team to research and design all aspects of our rims, spokes, and hubs.  For our rims, we have paid particularly close attention to achieving smooth inner walls and more effective carbon fiber stacking designs. The culmination of our rich experience has given us a deep understanding in how to increase a wheel’s durability, stiffness, while maintaining a low coefficient of drag, all while minimizing weight.

    DESIGN HUB

    HUB DESIGN

    The hub is an integral part of a wheelset. At Elitewheels, we design and machine them own using our own 5-axis FANUC CNC equipment without having to oursource production. This allows us to manufacture them with tolerances within 0.02mm. This high precision is important in creating our premium aluminum hubs.

    PAINTING

    PAINTING

    Painting is a complex process. After rims are demolded, they must be polished and deburred. Then, painting, polishing, etc. may begin. The entire process requires 36 steps.

    HAND BUILDING

    HAND BUILT

    Every wheel we produce has been assembled by hand. There is no substitute for the experience and meticulous attention to detail that a human being brings to the craft of wheelbuilding.

    Why choose Elitewheels

    ● Cost-effective carbon wheels

    ● Global service

    ● Factory direct production & sales brand

    ● Energetic & focused team